Welcome to support. Here you will find answers to common questions and inquiries.

For information regarding licensing and usage rights, please check out our dedicated License Info page for a comprehensive explanation and break-down.

If you don’t see what you’re looking for, feel free to use the Contact page and we’ll be glad to help out.

Common Questions


Where and how can I use these images?

For a detailed explanation of image rights and the license agreement, please visit the License Info page.

What is a “Seat”?

A single user or storage device available to a single person is called a “seat”.  Seats can not be transferred or shared with another user.  If another user wishes to use a given product, then it would require the purchase of an additional seat.

How many seats does one purchase allow?

Each download represents a single seat.  Please use the quantity selector in the shopping cart to add multiple seats for a product.

What image format are the products available in?

The file format depends on the product.  Please see the individual product page for a description of the file formats used and other relevant information.

How do I know if a product is compatible with my software?

Each product page will give information on software compatibility.  If you are unsure or would like more information, then please contact us and we’ll be glad to help.

Do I need any particular plugins to use Red Monarch products?

Each product page will give information on whether any additional plugins are required.  Most pre-rendered video products and hi-res still graphic packages do not need any plugins, but please check on the individual product page for clarification.

Can I use products in multiple projects?

There is no restriction on the number of projects that our products may be used in. Once a product has been purchased, the licensee may use it in an unlimited number of projects, as long as it is not sold as stock art in any form, or violates any of our other usage restrictions as described in the license agreement.

Can I use the products in any part of the world?

Yes, you may use the products sold on Red Monarch in any country in the world.  There are no geographical restrictions.

Is there an expiration on any of the Red Monarch products?

No, there is no expiration on the license of any of our products..

Is there a limit to how many times I may reproduce a project that uses content from Red Monarch?

There is no limit on the number of times a project that uses any Red Monarch product may be duplicated. Our products may be used in everything form a single poster print to a mobile app that is sold millions of times over.

What types of medium may I use Red Monarch products?

Our products may be used in digital, print, on the web, broadcast, and mobile applications.